Psychological and medical support

Are you encountering medical or psychological problems? Are you experiencing difficulties related to stress and anxiety? We are here to help.

How we can help you?

 

Our Wellbeing and Support Counselors may help orientate you towards a specialist and make an appointment, provide information and lend an ear to support you in a time of need. 

MAKE AN APPOINTMENT 


Our in-house psychologists are available for an orientation session concerning mental health questions and can help guide you towards further psychological support. 

Make an appointment
 

These services are free of charge for students of the Graduate Institute. More information below.

At the Graduate Institute 
 

The Student Wellbeing & Support Service is here to accompany you in stressful situations or answer questions related to your security, health and wellbeing. Together we will work to find solutions to your concerns. We treat all disclosures with strict confidence.

You may contact the Service at: student.support@graduateinstitute.ch.

HOW OUR PSYCHOLOGICAL COUNSELLING SESSIONS WORK:

  • Students are offered a limited number of free orientation sessions per semester with a psychologist (member of the Geneva Association of Psychologists, AGPsy) at the Graduate Institute (up to five if related to COVID).

  • Orientation sessions are 45-minutes long. 

  • Sessions assess the student's concern(s) and facilitate further access to psychological support at "Pôle Sante" (provided by the University of Geneva) or another institution according to their needs.

  • Our in-house psychologists, however, cannot follow patients for a full treatment and are only available for initial support.

  • Please leave comments/feedback about your session here.

From beginning October to June:

Make an online appointment with a psychologist from AGPsy on either Tuesday or Thursday between 17:30 and 20:30. You will then receive a link to attend your appointment.

If you are unable to attend the meeting, please cancel your appointment 24-hours in advance via the confirmation email. No-show appointments will be charged CHF 20.

During the Summer and Winter breaks:

The Student Wellbeing & Support Service remains available for students in need. An appointment can be requested by email to student.support@graduateinstitute.ch.

External Health and Psychological Services

 

The University of Geneva's "Pôle Santé"


At Pôle Santé, students can find adapted solutions and access welfare services, including:

* Contact specialaid@graduateinstitute.ch to find out if the Institute can help by partially covering the costs associated with your treatment. Please note that your treatment has to involve at least three sessions in order to be reviewed.

Students who wish to take a VIH test can contact the Health Centre to discuss their situation. If a test is indicated, they will receive a voucher to present at HUG (Geneva Hospital). The service is free of charge.

Update (24 February 2021): Coronavirus measures for Pôle Santé services

Feel free to reach out to student.support@graduateinstitute.ch for any questions or to make an appointment (in English). 

  • Ongoing psychotherapy sessions continue to be available, by telephone or Zoom.

  • Psychotherapy can be followed through Pôle Santé services, or can be redirected to another support source depending on your insurance coverage (to be discussed with the Pôle Santé psychotherapist). You may then be put on a waiting list; it may take several months for a space to become available.  

  • An individual coaching service is available to students of the Graduate Institute who struggle with questions related to their personal, academic and professional lives. Up to six sessions of 60 to 75 minutes are offered. For mental health issues, online psychotherapy sessions will be more adapted.

NEW PROJECT: ACTIDOTE smartphone-supported self-help intervention for students with depressive symptoms

This research aims to evaluate the efficacy of a 5-week guided self-help smartphone-supported intervention in promoting mental health and preventing depression in a sample of students with mild to moderate levels of depressed mood. Pôle Santé therefore recrutes 240 students from UNIGE and partners in Geneva for this trial period. Find out more by clicking on their link.

If you are interested to participate in and benefit from this project, please fill out this HEALTH QUESTIONNAIRE.

NEW PSYLINE: Tel 022 379 92 00 (from Monday to Friday 11.00 am to 8.00 pm)

The current period confirms that our psychological equilibrium is fundamental to our daily fuctioning, both in the academic, professional and private domains of our lives. The challenges can be multiple : financial, insecurity about the future, isolation, difficulties in concentrating, work at home, relationships or family conflicts, tu name but a few.

Whatever the difficulties encountered, talking and putting into perspective, helps to cope with the difficult moments we can experience.

  • Set up by the Pôle Cité of the Factulty of Psychology and Educational Sciences (FPSE), the PSYLINE is a conselling and psychological telephone line available to students of the Graduate Institute.

  • Free and confidential, it brings together the various internal psychological hotlines set up so far.

  • More information here.

HUG (Hôpital cantonal of Geneva)
 

The Consultation for Students is part of the HUG Division of Primary Care. Patients are seen by general practitioners who are knowledgeable about young adults’ health concerns. A consultation also provides easy access to Geneva hospital network specialists. Consultations are available in French or English.

If you are following a medical treatment, we highly recommend you to take sufficient medications for the first weeks. Please take your signed prescriptions with you. We also recommend you to book an appointment with the HUG Division or Primary Care as soon as you arrive in Geneva.

Consultation times and appointment scheduling: From Monday to Friday, according to availability on the online appointments portal.

Address: Site Cluse Roseraie, Rue Gabrielle-Perret-Gentil, 4, Geneva

Access: Bus lines 1, 5, 7 and 35, station “Hôpital” / Bus line 3, station “Claparède”

Questions: Appointment.SMPR@hcuge.ch

Contact by phone: +41 (0)79 553 56 57, +41 (0)22 372 95 49 or +41 (0)22 372 96 77 (Monday to Friday from 8.30 am - 12.00 pm | 2.00 pm - 5.30 pm)

VACCINATIONS

  • HVP vaccination: students from 11 to 26 can take the vaccin for free at the HUG Division of Primary Care. To schedule an appointment please use the following link : https://www.hug.ch/sante-jeunes/vaccination-hpv  under "Prendre RV en ligne" (Choose ENG). You will need to bring a copy of your passport and medical insurance card.
  • Vaccinations against the FLU can be received without apointment at the hospital (building Morier) on the 2nd floor (Unité soins infirmiers) from Monday to Friday, between 10.00 am and 4.00 pm. The cost is of CHF 26.90
  • Vaccinations against COVID are fully reimbursed by the LAMAL (basic health insurance).

CoronaVirus – We are all concerned!
 

If you are showing symptoms, costs related to coronavirus testing are covered by Swiss health insurance.


Information from HUG (Geneva Hospital)

  • If you are showing acute respiratory symptoms and/or if you have a fever; 

  • If you are travelling soon and need a screening test and/or a health certificate (Monday – Friday / weekends);

  • If you have received a message from the cantonal doctor's office or the Swisscovid application indicating that you are required to be tested for COVID-19;

Find out more information on what you should do and/or if you should schedule an appointment via the following link.


Other medical centres:

To carry out screening tests you may also contact the Clinique de Carouge (lien) and the Hôpital de la Tour. 

You can also go directly to the Medical Centre of Cornavin without an appointment if you have symptoms and want to take a test.

 

 

Check out the IHEID CORONAVIRUS WEBPAGES for detailed information

 

Workshops at the University of Geneva

  • Are you finding it problematic to manage your stress and anxieties throughout your studies?

  • Would you like to learn techniques of relaxation which you can use in your daily life, to help you being more efficient and productive during your studies ?

  • Are you finding it hard to take a step back when confronted with difficult life situations?

This fall, Geneva University Health & Social Services, the Pôle Santé, offers four workshops (in french)

Interested? Sign up!

Registration is done online via the registration form on the page of each workshop.

For more information: pss@unige.ch

Pôle Santé Social
Rue De-Candolle 4
1211 Genève 4
Tél : +41 22 379 77 79

 

OTHER EXTERNAL SERVICES