Health Services

 

Do you feel unwell or do you have questions related to your health? 

Have you been injured? 

You will find different options below. 

  • Get a first medical opinion and personalised advice at the University of Geneva (UNIGE);
  • For medical examination/prescriptions/medical certificate at HUG;
  • Vaccinations at HUG;
  • Other medical service providers in Geneva.

 Please find below the flyers including :

For a first medical opinion and personalised advice at the University of Geneva (UNIGE)

You can make an appointment at the Health Service of the University of Geneva. Appointments are made online with your student address.

This service is free of charge.

Why consult?

  • To obtain a first medical opinion and personalised advice;
  • To be referred to specialists (gynecologist, dermatologist, etc.) and get recommendations;
  • To get a voucher for free HIV testing.

Please note that during a consultation with our doctor, you will not be provided with:

  • A prescription;
  • A medical examination:
  • A medical certificate.

CONTACT
Phone: +41 22 379 13 33
For medical questions: sante@unige.ch

ONLINE HEALTH SERVICES AVAILABLE TO STUDENTS 

The following teleconsulation services are available to students:

TELEMAQUE 

Supported by the University of Geneva Foundation, Télémaque is a simple, fast, and affordable teleconsultation service (CHF 30.-/session) that allows students to obtain a medical consultation within three working days with a doctor from the HUG@Home medical team, the telemedicine unit of the Geneva University Hospitals (HUG).

Télémaque stands for TELEmedicine for Access to Care in Academic Settings, but it is also, in the Odyssey, the son of Ulysses and Penelope — a nod to the journeys, challenges, and transitions of student life.


How to make an appointment?

  • via OneDoc  – Video consultation with a specialist in general internal medicine in Geneva;
  • by phone: +41 79 553 56 57 (Primary Care Medicine Service)
    • Hours: Monday to Friday, depending on the available time slots on the booking website.
       

Benefits

During your consultation, the doctor can:

  • issue a prescription;
  • order tests (blood tests, blood pressure, imaging, etc.);
  • provide referrals for physiotherapy, dietetics, occupational therapy, psychotherapy, etc.;
  • to issue a medical certificate for sick leave;
  • propose a follow-up consultation if necessary;
  • refer you to the healthcare system if longer-term medical follow-up is needed (community medicine or in-person student consultation at HUG).
     

How to pay?

The patient receives a standard medical invoice of CHF 30.
The services are covered by all health insurance providers (except managed-care network insurances).
Depending on your insurer, you may either pay the invoice and get reimbursed, or have the invoice sent directly to your insurance. These services remain subject to your deductible and co-payment and are therefore covered according to your contract once the deductible is reached.
 

Specific Cases

  • Students from EU countries: reimbursement by the health insurance fund of your home country according to your contract. More information on the website of the LAMal Joint Institution.
  • Students from non-EU countries: reimbursement by your health insurance according to the terms of your contract.
     

Other Services

Other medical services dedicated to UNIGE students remain available: free in-person consultations at UNIGE or in-person consultations at the hospital (HUG).

 

For medical examination/prescriptions/medical certificate at HUG

Patients are seen by general practitioners who are knowledgeable about young adults’ general health concerns at the Division of Primary Care of the Geneva Hospitals (HUG). A consultation also provides easy access to Geneva hospital network specialists.

Consultations are available in French or English and may include :

  • Complete clinical examinations;
  • Follow-up for a chronic disease (diabetes, hypertension, etc.);
  • Concerns related to addictions;
  • Tests: blood, urine, X-rays, etc;
  • Prescriptions*.

*If you are following a medical treatment prior to coming to Geneva, we highly recommend you to take sufficient medication for the first weeks. Please take your signed prescriptions with you. We also recommend that you book an appointment with the HUG Division or Primary Care as soon as you arrive in Geneva.

If you need a medical certificate, the HUG Division of Primary Care can provide one after analysing your health situation. You therefore need to book a consultation session.

Consultation Fees: Consultations are billed according to the TARMED rate. 

Fees are reimbursed according to your health insurance contract and only once the deductible has been reached.
Consultation Times and Appointment Scheduling: From Monday to Friday, according to availability on the online appointments portal.

CONTACT DIVISION OF PRIMARY CARE

Phone: +41 (0)79 553 56 57, +41 (0)22 372 95 49 or +41 (0)22 372 96 77 
Appointments: Monday to Friday 8.30 am - 12.00 pm | 2.00 pm - 5.30 pm
Questions: Appointment.SMPR@hcuge.ch

 

HUG the Ally of Diversity (in French)

The HUG Group, allies of diversity, works closely with the Diversity, Equality and Inclusion Program, whose mission is to promote an inclusive work and care environment at the HUG.

CONTACT OF LGBTQIA+ DIVERSITY HEALTH ADVISORS 

Email : diversites@hug.ch

Phone : +41(079) 553 80 39

Find more information here on: 

  • Hospitalisation (welcome, care programme, practical information, responsabilities and legal aspects, departure);
  • Practical Information;
  • Information for Parents;
  • News.

Vaccinations at HUG

The following vaccination options are available to students:

  • Vaccinations against the FLU can be received without appointment at the hospital — see the following link. The approximate cost is CHF 30.
  • Vaccinations against COVID is free of charge for persons at risk (vulnerable or immunosuppressed) for whom the vaccination is recommended. A medical prescription is required. For others the cost is CHF 64.  
  • HPV Vaccination: students from 11 to 26 can receive the vaccination for free at the HUG Division of Primary Care if they are affiliated with a Swiss Insurance Company. Private Insurance Companies do not cover this cost (approx. CHF 250.-). To schedule an appointment, please use the following link > Book your appointment online — Consultation CASAA. (Choose ENG). You will need to bring a copy of your passport and medical insurance card.
  • If you wish to get the MPOX (Monkeypox) vaccine, here’s where you can find more information. The vaccination is covered by health insurance for people who present a high risk of exposure.
  • For more information regarding vaccination, check out the following link. 

OTHER MEDICAL SERVICE PROVIDERS IN GENEVA

If you cannot make an appointment at UNIGE or HUG, you will find a list of general practitioners and specialists on the OneDoc appointment platform. 

There are also medical centres you can consult with or without an appointment. The centres closest to the Institute are: