Emergency numbers

What to do in an Emergency?

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Most services are available in french and english

Vital Emergencies

  • Police: 117
  • Ambulances: 144
  • Fire Department : 118

Helpline for people in psychological crisis

Crisis support

  • Malatavie: +41 (0)22 372 42 42 ) in english, daily from 6 to 11 pm

Crisis helpline for young people up to 25 years in french + english, 24 hours, 7/7 days 

  • Child/youth help: 147
  • Poison control centre: 145

Health Emergencies

Emergency service at the University Hospital of Geneva (HUG), 24 hours 7/7days : +41 (0)22 372 81 20

Home Consultation Service, 24 hours, 7/7 days 

Dental Emergencies : http://amdg.ch/

Pharmacy+41 (0)22 808 00 18, 24 hours, 7/7 day

Psychological support and Emergencies 

  • Psychiatric Emergencies Hospital HUG : +41 (0)22 372 38 62, french + english, 24 hours, 7/7day
  • PSYLINE : +41 (0) 22 379 92 00, from Monday to Friday 11.00 am to 8.00 pm

PSYLINE is a counseling and psychological helpline (french and english) available to students of the Geneva Graduate Institute. The service is free of charge.

Advice and assistance on gender and sexual diversity issues, in French, Italian, English, and German

  • Domestic Violence Emergency Helpline : 0840 110 110, 24hours 7/7 days 

Securitas Maison de la Paix

Emergency number of the Maison de la Paix's security officer: +41 (0)22 908 5911 (internal 5911), 24hours 7/7 days